As life has it most of the times, unexpected moments, stories and travel plans can happen anytime. Days before my mom and I were about to fly to New Delhi, it was wonderfully made official that my sister would be getting engaged in her hometown, Solapur. The twist – she was to get engaged on the 1st, while we were to fly out on the morning of August 2nd. Not wasting any more time, my mother and I started packing our bags – both for Delhi and Solapur. While we were excited, and everything was set, we were yet to book our tickets for Solapur. Since the town is relatively small and does not facilitate an airport, a journey via train was the only option available. I was about to head to the IRCTC website to book my tickets, but was reminded of an easier option – the one on Paytm! Did you know you can actually book all your train tickets on Paytm under 50 seconds?
Well, Paytm doesn’t only pay bills, but also helps you book tickets when you’re in a hurry, like us. Paytm understands that time is precious, and the simple user-friendly interface is a clear indication. Search, scan and book. The app makes paying for tickets from your wallet/bank easier, and so much more secure!
So we end up booking two tickets, but then again, as life would have it, I realised I had an extremely important meeting at work which I couldn’t miss. Keeping up with the change, and on enquiring a little more, I figured out that Paytm actually offers instant refunds on all failed bookings. In case of a cancellation, the money is credited back to the wallet, in around 7 working days. Having known that my money would come back to me, I was a little less worried about contacting their customer care, which by the way, is offered 24/7. They ensure that the queries are answered at any given instance and time. One more thing I realised about Paytm is that the app does not levy hidden charges – AT ALL. When I wanted to confirm the same with a customer care representative, she said to me, “At Paytm, we guarantee no hidden costs. To ensure transparency and accountability, we levy zero Payment Gateway Charges and Zero Service Charges on your train ticket booking”, which only made this experience all the more pleasant.
So the next time you’re in a pickle and want to book your train tickets, instantly, instead of dealing with hassles, #PaytmKaro.
So, go ahead and try that while I call my sister and try to explain to her why I won’t be making it to her engagement. Pray for me, guys!